Advocacy - -actions intended to change something in a positive direction. For example, if the Social Security Administration refuses to pay an interpreter for a deaf person being interviewed regarding an SSI application (a violation of Federal Law), ILCs inform successively higher levels of the Administration until someone orders payment for the interpreter. This is an example of individual advocacy.

Systems Advocacy -- is action to change something on behalf of a group. ILCs support of a statewide bill to require accessible public transportation is an example of this. Independent Living's history shows that working for systematic change is just as important as individual services. Centers try to balance these two activities, understanding that while the growing demand for the latter is urgent, it is largely the result of too little attention to the former.

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