Compliance Reporting


Ted Jordan - Corporate Compliance Officer

Keith Adkins - Assistant Corporate Compliance Officer

To contact Directions in Independent Living about any Corporate Compliance issues or concerns, please fill in and submit the form below. provide us with as much detail as possible. Although not required, please consider providing your contact information. This will enable us to ask questions so that we may properly investigate the issue. If you would rather remain anonymous, please do not include your personal information.

You may also contact us by placing a card into one of our locked drop boxes at 2626 W. State St. (Suite 208 Foyer) or at 512 W. State St. in Olean, or into the drop box at the Wellsville office at 55 Fassett St. in Wellsville, NY. or contact us through phone or email as listed below. We are also listing the national Medicaid Fraud Hotline.


Medicaid fraud and abuse affects all New Yorkers by depleting valuable public funds meant to provide healthcare to vulnerable citizens. The New York State Office of the Medicaid Inspector General (OMIG) is a nationally recognized leader among Medicaid program integrity agencies. OMIG’s recovery efforts and cost-containment initiatives save hundreds of millions in taxpayer dollars each year.

New Yorkers can assist OMIG in fighting fraud, waste, and abuse by reporting potentially suspicious behavior or incidents. OMIG encourages anyone who observes instances of potential Medicaid fraud, waste, or abuse to contact OMIG’s fraud hotline. Tips can be completely anonymous—and OMIG investigates all reported information.

DIL Compliance Email:

DIL Compliance Phone: 716-379-8670 x8827

Medicaid Fraud Hotline: 877-873-7283